SIP Trunking 101: What Is It and How to Use It

Whenever the term ‘SIP Trunking’ comes up, most people scratch their heads in confusion, unable to decipher how it really works. If you conduct your business over the phone or if efficient communication is key to keeping your brand afloat, you must learn about SIP Trunking and its application. Here is a simple guide that will help you understand SIP Trunking and its applications. 

What is SIP Trunking?

SIP is an acronym for Session Initiation Protocol and ‘Trunking’ is a term used to denote the phenomenon of creating a network of multiple phone lines for optimum connectivity. In simple words, SIP Trunking is used to lower costs and improve scalability related to the cloud-based system and its connected landline service. If you own a business with a legacy phone system, SIP Trunking will enable you to access features that are exclusively available on cloud-based phone systems. Basically, it integrates a cloud system with a traditional or typical landline system. Some of the features available on cloud-based phone systems that can now be accessed via SIP Trunking include advanced analytics and softphone apps. 

Benefits of Using SIP Trunking

SIP Trunking offers various benefits, some of which include:

Cloud-Based Phone Services for Existing PBX

If you already have a PBX or server, SIP Trunking will allow you to make and receive outbound and inbound calls. Apart from this, you can also benefit from other cord-cutting features on the cloud. It also provides flexible call capacity. Voice over Internet Protocol or VOIP is a form of connectivity that connects the public switched telephone network (PSTN) with a legacy phone system. Since it is easily accessible, more and more people are using this technology. 

Replace Outdated Equipment 

Once you update to a new service, SIP Trunking lets you upgrade to new devices and modern equipment. Moreover, analog phone lines that usually feed PBX can be replaced too. All you need to provide is your internet connection and the PBX related to your business, and let SIP Trunking do its job. Furthermore, the system is light in weight, so that is always a plus. 

Reduces Cost

SIP Trunking can reduce call costs by 60%. Even though the installation of the device needs some investment (which costs a fraction of the legacy phone system’s total expenses), it helps you save a lot of money in the long run. 

Low Maintenance 

Once you update to a cloud-based service, the service provider usually promises 100% network maintenance, which allows you to focus on your business. Since you do not have to make major changes in the infrastructure, the system can be upgraded in very little time. 

How to Use and Install SIP Trunking?

  1. Select ‘Trunks’ after logging into your PBX system. 
  2. Create a SIP Trunk and name it. 
  3. Set your business phone number or caller ID along with the channels you prefer.
  4. Once the SIP peer details are entered, use a VoIP connection to register your trunk.
  5. Select ‘Submit Changes’ then ‘Apply Config’. 

Now that you have learned everything there is to know about SIP Trunking and its benefits, you should be ready to install one to upgrade your old phone service to a cloud-based one. SIP Trunking is key to streamlining your business communication and reducing costs. In other words, it is your secret weapon to upgrade your traditional business communication system.