Understanding the COVID Effect on E-Commerce
The COVID-19 pandemic has altered customers’ shopping habits and the retail landscape swiftly and dramatically. Instead of shopping for luxury watches and designer luggage bags in-store, consumers are now shopping for toilet paper and face masks from the comfort of their homes. In countries such as the United Kingdom, 7 in 10 businesses updated their business model to introduce new or expand on existing online shopping accommodations. For businesses trying…